Returns & Exchanges
At Shrine of Hollywood, we want you to be completely satisfied with your unique purchase. If your item isn't the perfect fit, we accept returns and exchanges on unworn merchandise within 14 days of delivery.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship the Package
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our Hollywood studio.
Processing and Refund
Once our quality control team inspects the returned item, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing